If your Host needs to cancel
If your host lets you know that they can't accommodate your stay anymore, don't cancel for them. Instead, send them a message asking them to cancel. That way, you'll be eligible to receive a full refund.
Once your host cancels the reservation, you'll have the option to find a new space for your stay or request a full refund, including service fees.
- GuestIf your Host cancels your reservationIf your reservation is canceled by your Host, we'll automatically give you a full refund.
- HostHost Cancellation PolicyBecause cancellations can disrupt guests' plans and impact confidence in the Airbnb community, there are penalties applied for Host cancella…
- GuestWhen you’ll get your refundWhile they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer…