How do I contact support for Airbnb.org?
A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us here.
Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week.
What to do if you feel unsafe during a stay
If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.
If you need help from Airbnb with a safety concern, contact our Trust and Safety team.
Before the start of the stay, you can also read our safety tips.