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    How do I contact support for Airbnb.org?

    A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us here.  

    Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week. 

    What to do if you feel unsafe during a stay

    If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

    If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

    Before the start of the stay, you can also read our safety tips.

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