What happens if a host cancels my experience or event?
While extremely rare, if a host needs to cancel an experience or event, you'll be notified as soon as the cancellation is reported. You’ll be refunded in full and will have the opportunity to rebook an experience.
We take host cancellations very seriously. If your host cancels, they may receive a fine or their experience could be suspended, outside of accepted exceptions and pending a review of their account.
Read more about how cancellations can result in host penalties.