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    The amenities guests want

    A well-outfitted space can be the key to attracting guests.
    By Airbnb on Nov 19, 2020
    3 min read
    Updated Sep 3, 2021

    Highlights

    • Check out the top 10 most popular amenities right now, including a pet-friendly space, wifi, free parking, and more

    • Update your amenities to be sure guests find you when they search

    • Discover more in our complete guide to setting up a successful listing

    According to a consumer survey commissioned by Airbnb, the majority of travelers say amenities are a top priority for a great trip. This is even more important now, as guests search for longer stays.

    What’s more, guests often filter their search results to find 10 top amenities. To stand out in search results, make sure you’re adding or updating your amenities to include these in your listing if you have them. Thoughtfully outfitting your space and adding popular amenities to your listing will help you stand out from the crowd.

    Check out these top 10 amenities

    When searching for listings, many guests apply filters to display only properties that include the amenities or features they want, so be sure to include as much as you can in your listing. Guests often search for listings that offer:* 

    1. A pet-friendly space
    2. Wifi
    3. Free parking
    4. A pool
    5. A jacuzzi
    6. A kitchen
    7. Air conditioning
    8. Heating
    9. A washer
    10. TV or cable

      Stock up on the essentials

      Guests will expect to find toilet paper, hand and body soap, towels, and linens, so make sure your space is stocked with all of these essential amenities. Airbnb recommends offering a minimum of:

      • One towel per guest
      • One pillow per guest
      • Linens for each guest bed

      We've also heard from guests that they want the ability to clean during their stay. Help keep guests comfortable and safe by stocking your space with cleaning supplies they can use, including:

      • Disposable paper towels
      • Disposable gloves
      • Multi-surface cleaner
      • Disinfectant wipes or spray
      • Antibacterial hand sanitizer

      Keep safety in mind

      Taking basic safety precautions can help protect your guests and your home. Consider including the following items in your space:

      • Smoke alarm
      • Carbon monoxide alarm
      • Fire extinguisher
      • First-aid kit
      • Emergency plan and local numbers

      Plan ahead with tips from global health and safety organizations

      Highlight accessibility

      Guests with accessibility needs search for very specific amenities. A step-free entryway, wider doorways and hallways (at least 32 inches wide), and an accessible-height bed are just some of the features that will make your home a good fit. Listings with accessibility features are prioritized in Airbnb search, so it’s a good idea to highlight them in your amenities and photos.

      Prepare for remote workers

      Whether guests are temporarily relocating to be closer to family or taking an opportunity to explore a new community, Airbnb data shows that guests are working remotely now more than ever.

      Guests are searching for listings that support remote working and temporary relocations, so it’s smart to think about what they might need to be comfortable, including:

      • Fast and reliable wifi
      • Laptop-friendly workspaces
      • Good lighting
      • Fully equipped kitchens
      • Office supplies

      Learn how to prepare your space for remote workers

      Showcase kid- and pet-friendly features

      More guests are traveling with their whole families, so accommodating children and pets can make your listing more appealing. To help parents and pet owners avoid lugging bulky items long distance, you might highlight amenities including:

      • A crib and high chair
      • A bathtub
      • Air conditioning
      • A washer and/or dryer
      • Extra cleaning supplies
      • Furniture covers
      • Bowls for pet food and water
      • Towels to wipe off paws at the door

      Add a few thoughtful touches

      One of the best ways to boost your reviews is by delighting guests with a few extra amenities, like breakfast foods or a nice coffee setup. From refreshments to pool toys, there are endless ways to take your space to the next level. 

      Not sure what your guests will appreciate? Get the full guest experience by staying in your space for a night. You’ll be sure to identify an item or two that could be added to ensure your guests have a wonderful stay.

      The checklist

      Basic amenities: 

      • Toilet paper
      • Soap for hands and body
      • One towel per guest
      • Linens for each bed
      • One pillow per guest
      • Cleaning supplies

      Top amenities guests search for:*

      • A pet-friendly space
      • Wifi
      • Free parking
      • A pool
      • A jacuzzi
      • A kitchen
      • Air conditioning
      • Heating
      • A washer
      • TV or cable

      Safety amenities:

      • Carbon monoxide alarm
      • Smoke alarm
      • Fire extinguisher
      • First-aid kit
      • Emergency plan and local numbers

      Accessibility amenities:

      • Step-free entryway
      • Wide entrances (at least 32”)
      • Wide hallways (at least 36”)
      • Accessible bathroom

      Extras guests appreciate:

      • Extra toilet paper, linens, and towels
      • Basic toiletries like shampoo and conditioner
      • Dish soap and cleaning supplies
      • Dining basics like a coffee maker, cooking utensils, dishes, and silverware
      • Wine glasses
      • Basic cooking supplies like salt, pepper, and oil
      • Coffee, tea
      • Light breakfast or snacks
      • Hangers
      • Adapters and chargers

      Remote work amenities:

      • Fast and reliable wifi
      • Laptop-friendly workspace
      • Good lighting
      • Fully equipped kitchens
      • Office supplies

      Family- and pet-friendly amenities:

      • A crib and high chair
      • A bathtub
      • Air conditioning
      • A washer and/or dryer
      • Extra cleaning supplies
      • Furniture covers
      • Bowls for pet food and water
      • Towels to wipe off paws at the door

      *According to Airbnb internal data that measured the most frequently searched amenities from September 1, 2020, to September 1, 2021.

        Information contained in this article may have changed since publication.

        Highlights

        • Check out the top 10 most popular amenities right now, including a pet-friendly space, wifi, free parking, and more

        • Update your amenities to be sure guests find you when they search

        • Discover more in our complete guide to setting up a successful listing
        Airbnb
        Nov 19, 2020
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