Navigate forward to access suggested results

    How to handle a bad review on Airbnb

    Address negative reviews with concrete details about improvements.
    By Airbnb on May 4, 2021
    3 min read
    Updated Feb 8, 2023

    Responding to negative reviews

    Responding to positive reviews

    Avoiding negative reviews

    Check out your reviews
    Airbnb
    May 4, 2021
    Was this helpful?

    You might also like

    Tips for avoiding preventable cancellations
    Update your calendar often, set a price that works for you, and more.
    2 min read
    Why it’s so important to respond quickly to guests
    Using Airbnb tools can help you reply easily.
    2 min read
    How to optimize your hosting routine
    From check-in to communication, simplify with these tips.
    2 min read
    Tips for avoiding preventable cancellations
    Update your calendar often, set a price that works for you, and more.
    2 min read
    Why it’s so important to respond quickly to guests
    Using Airbnb tools can help you reply easily.
    2 min read
    How to optimize your hosting routine
    From check-in to communication, simplify with these tips.
    2 min read

    You might also like

    Tips for avoiding preventable cancellations
    Update your calendar often, set a price that works for you, and more.
    2 min read
    Why it’s so important to respond quickly to guests
    Using Airbnb tools can help you reply easily.
    2 min read
    How to optimize your hosting routine
    From check-in to communication, simplify with these tips.
    2 min read
    Tips for avoiding preventable cancellations
    Update your calendar often, set a price that works for you, and more.
    2 min read
    Why it’s so important to respond quickly to guests
    Using Airbnb tools can help you reply easily.
    2 min read
    How to optimize your hosting routine
    From check-in to communication, simplify with these tips.
    2 min read

    Explore more topics