Before booking a stay or an Experience, we may ask for a government ID or that you verify your identity. We will need to know some basic information—which we don't share with Hosts or anybody else. We also encourage profile photos, and some Hosts may require them, but profile photo's aren't displayed until after a booking is confirmed.
We need your:
- Full name
- Email address
- Confirmed phone number
- Payment information
Your Host may ask for:
- Brief introductory message
- Agreement to house rules
Your privacy is important to us
Hosts never see your payment information or your email address, even after you book. We'll email you whenever a message is sent to your Inbox.
- GuestCreating an accountSigning up is free—use your email address, phone number, Facebook or Google account, or Apple ID.
- GuestInstant BookInstant Book listings allow guests that meet a Host’s requirements to book immediately, instead of needing to send a request for approval.
- GuestVerifying your identityYour security is important to us. Check out the steps we take to not only verify your identity, but to keep it safe.